Silverskies Ltd

Dune House
Golf Road
IV25 3LW

Tel.: 01862 811379

e-Mail.: Techician


Welcome to Silverskies Ltd Print Head Recovery Service

We are a small family run company, friendly & independent with over 25 years of experience in buying, selling & fixing large format digital printers. We provide no nonsense approach for our customers, with straight talking honest advice. We understand there is never a good time for your machine to go wrong and will do our best to get you up and running quickly and without spending more than you need.

Terms & Conditions

1.1 - ‘Customer’ means any person receiving or supplying goods or their agent.
1.2 - ‘Goods’ means any items supplied by Silverskies ltd or received by Silverskies ltd.
1.3 - ‘Price’ means either a quoted price or related to Silverskies ltd Price List at the time.
1.4 - ‘Client’ alternative text for customer.

2.1 - All orders placed with Silverskies ltd by the Customer shall constitute an Offer to Silverskies ltd under these terms subject to the availability of the goods and the acceptance of the order by a Silverskies ltd authorised representative.
2.2 - No amendment to these terms will be accepted unless confirmed in writing by Silverskies Ltd.
2.3 - These Terms prevail over the Customer’s Terms of Purchase.

3.1 - Any time quoted for despatch is to be treated as an estimate only and could be postponed because of conditions beyond Silverskies ltd control. Silverskies ltd can in no way be liable for any damages or penalty for such events.
3.2 - Risk shall pass to the customer at the time the product is despatched by Silverskies ltd. Silverskies ltd accepts no loss or liability caused by the carrier.

5.1 - Price lists and other promotional literature or material as issued by Silverskies ltd from time to time are intended only as an indication as to price and product availability and therefore cannot be binding.
5.2 - All prices given are ex-works basis and the customer is liable for transport, packing and insurance.
5.3 - All prices are exclusive of Value Added Tax and any similar taxes. All such taxes are payable by the customer and will be applied in accordance with UK legislation in force at the tax point date.
5.4 - If a product has been quoted by an authorised representative of Silverskies ltd we insist that the client supplies a quote number, date, and name of the individual who quoted the job. If this is not forthcoming we reserve the right to amend prices to that of our Full List Price. Current prices of all products can be supplied on request.

6.1 - Payment must be made in full before work can start.

7.1 - When an approximate specification of a product is supplied and the advice of our staff is taken, no responsibility for the supply of the correct product will be ours.
7.2 - Any product supplied assumes the customer has made themselves aware of the suitability of that product and Silverskies ltd will take no responsibility for the performance of that product.
7.3 - Silverskies ltd will take no responsibility for any supplied product damaging a machine.
7.4 - Unsolicited orders via e-mail are not guaranteed to be progressed. Postal, faxed or telephone confirmation are required.
7.5 - Any informal offer of a discount on a one-off basis is not necessarily continued for further orders.

8.1 - If goods supplied by Silverskies ltd should prove defective, such goods will be repaired or replaced provided that no unauthorised modification to the goods has taken place.
8.2 - Any claim to the goods supplied, by the customer, is and can only be limited to the value of the original goods themselves.
8.3 - Silverskies ltd on supply of goods to the customer will not accept any claim of consequential losses to that customer or any subsequent customer.
8.4 - If any goods are rejected by the customer and Silverskies ltd accept their return it will only be with clear written notification as to the reason for rejection by the customer. Under no circumstances will the invoiced goods be deducted or offset from the account until Silverskies ltd has raised an accepting Credit Note in part or in full.

9.1- Silverskies Ltd disclaims all liability to the Customer in connection with these Terms and Conditions including the Customers use of the product, and in no event shall Silverskies ltd be liable to the customer for indirect or consequential damage.
9.2 - The Customer shall indemnify and defend Silverskies ltd in respect of any claims by Third Parties which arise from any Silverskies ltd performance or non-performance pursuant to the instructions of the customer.
9.3 - Silverskies Ltd are not liable if the print head has more unrecoverable nozzles after we clean it. This can happen once in a while.   
- Silverskies Ltd are not liable for any lost production time or loss of any of your customers' orders.
9.5 - Silverskies Ltd are not liable for the cost of removing and/or installing of print head(s).
9.6 - Silverskies Ltd are not liable for the cost of calibrating your machine.
9.7 - Silverskies Ltd are not liable if you damage your machine while installing or removing a print head, calibrating your machine or any other procedure.
9.8 - Silverskies are not liable for any direct or indirect damages resulting from our service.

10.1 - The headings in this agreement are for ease of reference only and do not affect its interpretation or construction.
10.2 - The Customer has no rights to assign any of the benefits he has from this agreement.
10.3 - In the event of any one of these terms or part of it being judged illegal or unenforcable for any reason, the remainder of them shall not be prejudiced.
10.4 - Neither party shall be liable to the other for any delay or failure to perform its obligations herein (other than payment of money) due to force majeure, Act of God, fire, explosion, accident, industrial dispute or any other cause beyond its control.
10.5 - These Terms and Conditions shall be governed and construed in accordance with Scottish Law.